The Reef Playacar Beach Resort & Spa, Playa del Carmen
About the Resort
The Reef Playacar Beach Resort & Spa is an all-inclusive destination that offers a blend of Mayan traditions and modern comforts amidst the picturesque landscape of Playa del Carmen, Mexico. The resort is surrounded by lush tropical gardens and a stunning white-sand beach, providing guests with a serene and enchanting environment. Additionally, it is recognized for its unique Temazcal treatment, which merges ancient Mexica rituals with contemporary wellness practices.
Location
The Reef Playacar is conveniently
Rooms
The resort features 196 guest rooms designed to reflect the beauty of the tropical rainforest and beaches. Rooms include amenities such as
Eat & Drink
Onsite dining includes buffet options at the main restaurant, Chulavista, serving breakfast and lunch, and a la carte dining at the Botticelli Italian restaurant. Guests can also enjoy light snacks at the
Leisure & Business
Guests can engage in various activities such as non-motorized watersports like snorkeling and scuba diving. The resort also provides a
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Price and Room Availability Calendar
Getting around
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Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Cycling
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Aerobics
- Fishing
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Children's pool
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had a decent stay at the hotel, enjoying the beautiful, green setting that felt like a jungle. The rooms provide a good level of comfort and privacy, although they could definitely use some updates. The service was attentive and polite, but I did feel a bit overwhelmed by the upselling of extras. The location is great, being so close to Playa del Carmen and the beach, which was a major plus for my trip.
My stay at the hotel was enjoyable overall, with clean and comfortable accommodations and a friendly, attentive staff. The location is great, just a quick stroll to the beach, which I loved. However, the dining experience could use some improvement, particularly with more variety in breakfast offerings. While the pool area was lovely, I did notice that the Wi-Fi wasn't included in the price, which was a bit of a downer.
I had a great time at the hotel due to its excellent location near the beach and downtown attractions. The staff was friendly, but the rooms left something to be desired, needing urgent refurbishment. The dining experience was limited during my stay, as some restaurants were closed. Overall, it was a decent value for money, but improvements are definitely needed in several areas.
The hotel is in a lovely area just south of Playa Del Carmen, surrounded by beautiful, well-kept grounds. The rooms are nice and cozy but I did notice a significant gap under the door, which was a bit of a downside. The staff is incredibly friendly and really goes out of their way to make sure your needs are met. However, I did hear from others that some guests received double beds instead of king size, which might be worth checking on if you have specific preferences.
I had a decent stay at this hotel, although there were a few hiccups. The location is fantastic, being just a short walk from the center and close to the beach, which I absolutely loved. The rooms were simple and comfortable, but I did experience an issue with the A/C leaking. The service varied; while some staff were super friendly, I did encounter a few issues that left a sour note during my stay. Overall, it offered good value for money for the location, but some improvements are definitely needed in certain areas.
The hotel had a nice location close to the beach and Quinta Avenida, making it easy to explore. The rooms were a bit dated and could use some renovations, but they preserved some natural features which was nice. The staff was friendly, though at times it felt a bit pushy with the tour sales. Overall, it’s a decent option for a relaxing stay, but not without its quirks.
I had a pleasant stay at the hotel, which had a nice location surrounded by lush jungle and a peaceful atmosphere. The service was decent but lacked some attention to detail. The rooms, while comfortable, felt a bit outdated and could use a refresh. Although the dining options were satisfactory, I felt some healthy choices were missing. Overall, it was a good experience, but there's room for improvement.
The hotel is beautifully set with nature all around and has a very friendly atmosphere. However, our rooms could use major refurbishment as they felt musty and damp, especially considering the price for superior accommodations. While the staff was mostly helpful, their rudeness at times was a letdown. Overall, the location close to Playa del Carmen is a big plus, but the dining options really need improvement.
The hotel has a peaceful and serene atmosphere, perfect for relaxation. The staff was incredibly friendly and helpful, making my stay even better. However, the parking lot could be improved; it felt cluttered with construction equipment. Overall, it's a great value for the price, especially with the lovely surroundings.
I had a lovely stay at the hotel, which is conveniently located just a 15-minute walk from the center. The rooms were decent, but they lacked some basics like hot water and a coffee station. The staff really made our stay memorable with their attentive service and fun activities. However, I would recommend avoiding rooms in the middle of the building due to the connecting doors. Overall, it was a good experience, but there’s definitely room for improvement.
